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Our Frequently Asked Questions

Anyone switching to online learning or has come to our website for the first time likely has questions about our courses. If you are one of them, we have prepared this FAQ page to provide you more information. If you cannot find the answer you are looking for, you can contact us at any time and one of our support staff will readily answer your queries.
Complete information about a course, including its description, syllabus and pricing, can be found on the course’s dedicated page in the Education section of this website. Please note that the costs of our courses may change without prior notice.

Go straight to the course’s dedicated page and click the “buy now” button. Follow the subsequent instructions and settle the payment. Once your payment has been verified, a confirmation message will be sent to your email containing the details of your order as well as the information you will use to access your course in our learning management system.

Take note that majority of our courses are designed for beginners. That means even if you don’t have a background in a particular discipline, so long as you are interested to learn, you can follow through the lessons as they are structured in a manner that is easy to understand.
In case you encounter difficulty while taking any of our courses, you can contact our support team using the available tool in the learning management system or through the contact form of this website. Rest assured that help will be provided to you the soonest time possible.

Sure, you can. We understand that many of our learners are juggling their time between studies and other commitments, which may prevent them from finishing their courses on time. In such case, we allow for extensions. Just contact us, so we can discuss the details of the extension.

Unless you have chosen a classroom-based training course, there is no need for you to attend an actual class. You can access your course through the learning management system at any time you desire.
Each course comes with assessment at the end of each unit/module. You have to complete and pass the assessment in order to proceed to the next unit/module.
Yes, there is. You will be given a certificate of completion once you have completed a course. The certificate will be sent to your email in PDF format complete with your name and the course you have taken. You can print it out to boost your resume.